All our products and services are non-refundable. We are selling products and services, which include custom design and development of website/app/software, or SEO.
Once you make a payment, our team starts working on your projects.
If it is a design or development project, we have to purchase a domain, hosting, SSL, theme license, or images. ( Which are not refundable to us. )
If it is an SEO project, we have to work on keyword research and other paid license tools. ( Which are not refundable to us. )
So we request you to contact us before you make any purchase.
If you have any questions or doubts, you can reach us at firstname.lastname@example.org.